- Accountability questions
- What should I do when the cleaner arrives at my house?
- Do I have to clean before the cleaner comes?
- Do you use environmentally friendly cleaning detergents?
- Do the cleaners bring their own cleaning equipment?
- What if the cleaner is late?
- Can I be at home during cleaning?
We recommend that you, along with a cleaner, go through the special requirements of your home during the first cleaning session so that he or she can take them into consideration when working. Don't worry, our cleaners are professionals in their field and are also able to ask the things they need to know.
No you don’t! The reason why we’re here is to let you do things you actually enjoy and leave the cleaning to us. So, leave the house as it is and we will take care of it. You can give an introduction to your cleaner where for example the toys could be put, so you'll find them in their places when arriving to a clean home.
Yes! We want to protect the environment, your health and ours. The cleaning detergents we use are marked with Svanen mark and are unscented.
We always use the vacuum cleaner found in your home. We will bring the other needed supplies, or we can use those in your home if you prefer.
We will notify you in advance if our cleaner is late and resolve the situation in the most appropriate way. The delay will not affect the cleaning time.
Of course you can! However, we recommend that you give your cleaner peace to work and spend the time you save with your hobbies, for example. In other words, you can be at home or spend time elsewhere. It's your decision!