Freska stands for
Flexibility
There's no lock-in contract. You can tailor or pause your subscription whenever you want. You’re always welcome back.
Fair
All our cleaners are carefully selected and trained, and of course get crucial worker rights like holiday pay, pension, sick leave and other benefits.
Future
Manage your bookings and contact us directly with the revolutionary Freska app. We are always working towards improving the daily lives of our customers and cleaners.
Fearless
Our goal is to become the #1 cleaning company in Europe. We are so certain you'll love our service that we give all our customers a 100% satisfaction guarantee!
"For every Freska customer, there's a Freska cleaner."
Our cleaners are loved by our customers, and vice-versa. As a regular Freska customer, you get your own cleaner who returns for each booking to get to know your home and your needs. To this day, after nearly 400 000 bookings, our cleaners have an average rating of 4,7/5 stars. This is something that we are very proud of!
Still in doubt?
Freska has a 100% satisfaction guarantee and no binding contract. We want you to be our customer because you want to, not because you must. Therefore, you can easily change or pause your subscription when it suits you. We know that your home is valuable. Therefore, you are always insured for up to 10 million NOK as a Freska customer. Read more, here.
We invest in people
By choosing Freska, you make your cleaner’s happiness as important as your own - and we love you for that!
Did you know that 70% of our hourly price goes towards paying our cleaners? This includes the hourly pay, travel time, sick leave, holiday pay, tax contributions and insurance of our wonderful cleaners.
Why is 20% of our hourly price spent on administration? For our cleaners, this covers expenses like supplies, work attire and books for Norwegian course. The remaining covers insurance, office spaces, salaries and goods like holiday pay, sick leave and pension for office employees. Thirdparty costs such as our membership at Virke and Eco-lighthouse certification is also included in this cost.
Included in the home cleaning
Socially responsible and sustainable home cleaning? Yes please! 💙 Our wonderful cleaners are ready to complete the following tasks in your home.
- In general / all spaces
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Stain removal from door frames, door handles and light switches
- Wiping mirrors and other glass surfaces (excluding windows)
- Disposing of trash (if the customer advises where / arranges access to the waste disposal area)
- Kitchen
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Cleaning the sink, cooker and extractor hood surface
- Removing stains on the outside of the microwave oven, refrigerator and dishwasher
- Wiping other kitchen appliances (e.g. coffee maker, toaster, blender)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Wiping mirrors and other glass surfaces (window cleaning can be booked separately)
- Bathroom
- Cleaning the bath, toilet, floors and wash basin and stain removal
- Washing the shower and the glass shower wall
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Wiping mirrors and other glass surfaces (excluding windows)
- Bedroom
- Making the bed
- Changing the sheets(if the clean sheets have been left on the bed)
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Wiping mirrors and other glass surfaces (excluding windows)
- Tasks that are not included
To avoid misunderstandings, the following tasks are not included in the ordered service:
- Wiping/cleaning walls and dusting pictures
- Wiping/cleaning of the ceiling and other surfaces that cannot be reached without special equipment
- Removal of difficult stains
- Cleaning the floor drain
- Cleaning odour traps
- Cleaning of ventilation valves and ventilation slots
- Moving heavy furniture and home appliances
- Renovation cleaning
- Cleaning after renovations
- Cleaning furniture
Happy Cleaners = Happy Customers
Did you know that you’re creating real jobs by choosing Freska? At Freska our mission is to be the best place to work for cleaners. More than 1000 amazing professional cleaners work for Freska and we have performed more than one million home cleanings. Happy cleaners mean happy customers and our quality rating average is 4,84/5. Not too bad, right?
Read more about our superhero cleaners here.
"We won't stop until we've cleaned up the industry."
Did you know that around 90% of home cleanings in Norway are purchased from the illegal market? The home cleaning industry is one of the country’s most exposed to illegal work. Too often, we hear about cleaners that are taken advantage of or abused because it is hard to say no in a fragile and uncertain situation, with little to no income. We in Freska are working actively to bring this to a halt, both by fighting for better framework conditions and by creating real and safe jobs for all our cleaners.
How far have we come? Freska started with a few entrepreneurial souls in Bergen, and in five years we have hired over 700 cleaners in Norway, Sweden and Finland. We have come far, but still have a way to go. By being a customer in Freska, you make a real difference. Join us in revolutionising the cleaning industry!